Help Center

Due to high demand, our shipping times range from 5-34 business days. However, we see most orders arriving within 8-12.

During shipment, if you worry about your order, simply email us and you can be comforted by our excellent customer service.

All orders are processed within 2-3 business days after order date. 

If you receive a faulty item, just send us a picture of it to info.fcase@gmail.com along with your order number. If the item delivered to you would be faulty or if withers off in the first wash, we'll send you a free reshipment. All we'd need would be a picture of the faulty item.

If you provide us with a wrong address and the shipment has not been sent out please email us at info.fcase@gmail.com we will change it to the correct address if it has been sent out, it is not our responsibility to re-send that item with your new address, so please make sure to type in your correct address when placing your orders!